Add ClearFeed to Your Product

Give your customers access to ClearFeed from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.

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Integration Infrastructure

Everything You Need to Manage ClearFeed Integrations

Add ClearFeed to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.

Managed Authentication

Let your customers connect their ClearFeed accounts without building and maintaining OAuth flows yourself.

Customer-Specific Connections

Manage separate ClearFeed connections for each customer in your product & agents.

Actions, Triggers and Webhooks

Execute supported ClearFeed actions and receive events through a consistent integration interface.

Managed Data Mapping

Map data between your product & agents and the formats expected by ClearFeed.

Monitoring and Debugging

Track executions, inspect errors, and troubleshoot integration issues.

Your Product & Agents, Your Experience

Offer ClearFeed integrations under your own branding and within your existing product & agents.

Available Actions and Triggers for ClearFeed

What You Can Do with ClearFeed

Explore available actions to let your product & agents interact with ClearFeed.

  • Update Custom FieldUpdate the name or configuration (select/multi-select options or text length) of an existing ClearFeed custom field by ID.
  • Delete Custom FieldDelete a selected ClearFeed custom field.
  • Add Message to RequestPosts a reply or private note, optionally with attachments, to a request.
  • List Custom FieldsList custom fields for requests or customers; filter by entity type and choose response fields.
  • Create RequestCreates a support request with a description and optional details or attachments.
  • Get RequestRetrieve a ClearFeed request by Request ID or Slack message; optionally include related fields.
  • List RequestsLists ClearFeed requests with optional filters and cursor pagination.
  • List CollectionsLists ClearFeed collections, optionally including their channels.
  • Find Request by Slack MessageFinds the request associated with a Slack workspace, channel, and message timestamp.

Respond to Events in ClearFeed

Use triggers to let your product & agents respond to events from connected ClearFeed accounts.

No triggers are available for ClearFeed yet.

About ClearFeed

ClearFeed is a customer support platform that helps teams manage and respond to customer requests from Slack, including shared inboxes, ticket routing, and support workflows.

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viaSocket

About viaSocket

Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.

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Frequently Asked Questions

FAQs about adding ClearFeed to your product & agents

Find answers to common questions about integrating ClearFeed into your product & agents, including authentication, supported actions, triggers, and implementation.

How can I integrate ClearFeed into my product & agents?

You can use viaSocket to add ClearFeed integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.

Do I need to build and maintain the integration infrastructure myself?

No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.

Can my customers connect their own ClearFeed accounts?

Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own ClearFeed account.

Can I offer ClearFeed integration under my own branding?

Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.

Can I connect ClearFeed with other apps?

Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with ClearFeed and other supported services.

How do I execute actions in ClearFeed?

Use viaSocket's supported actions and APIs to perform operations in connected ClearFeed accounts. Available operations depend on the integration's supported capabilities and the permissions granted.

Can my product & agents respond to events from ClearFeed?

Yes. You can use supported triggers and webhooks to receive events from ClearFeed and respond within your product & agents.

Bring ClearFeed Into Your Product & Agents

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding