When this happens...

Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Add Comment
Add Space Tag
Add Tags
Create Contact
Create Cusom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
Find Message
Find Contact Channel
Delete Space Tag
Delete Contact
List All Custom Fields
Send Message
Find User
Find Custom Fields
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact created.
Action is the task that follows automatically within your Entera CRM integrations.
Creates a new contact in Entera CRM.
creation of new organizations within the system.
This endpoint allows you to add a new lead to the system.
This endpoint allows you to add a new contact to the system.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
Retrieves the list of all users

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Entera CRM and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Entera CRM triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Entera CRM data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Entera CRM and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Entera CRM and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Entera CRM is a comprehensive customer relationship management platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools to manage customer data, track interactions, and automate sales processes, ensuring that businesses can maintain strong relationships and improve customer satisfaction.
Learn Morerespond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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