
When this happens...

Automatically do this!
Create a profile
Get a Contact
Update a profile
Delete a profile
Create a note
Attach a contact
Enable Integrations or automations with these events of Zonka Feedback and Trengo
Sends an Email Survey to the recipients you select.
Creates a profile
Get a Contact by id.
Update a profile by ID.
Delete a profile by ID.
Create a note to profile.

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Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zonka Feedback and Trengo accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in Trengo (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in Trengo. This includes choosing which data fields go into which fields of Trengo, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and Trengo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and Trengo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
Learn MoreTrengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.
Learn More