Let your users connect their apps. We handle the authentication.
Your users can connect Gmail, Salesforce, HubSpot, Slack, and 2,300+ apps without you building and maintaining authentication infrastructure.
OAuth · tokens · refresh · reauthorization · connection management — handled by viaSocket.
Acme wants to access your Salesforce account
- Read & write leads
- Read opportunities & pipelines
- Manage contacts
Authentication gets complicated fast.
You need to handle:
Don't build another infrastructure layer just to let users connect their apps.
Everything around authentication is handled.
Handle OAuth flows across the apps your users connect.
Access and refresh tokens are managed for you.
When a token expires, the connection can be refreshed without making your user reconnect.
If a connection needs user approval again, your application can detect it and send the user through the authorization flow.
Users can connect multiple accounts from the same app.
Support the authentication method required by the app — OAuth, API keys, Basic Auth, and more.
Control the permissions and scopes your users grant.
Create, use, check, and revoke connections through your application.
Every customer gets their own connections.
Your customers should never share authentication state.
What happens when something goes wrong?
Authentication will fail sometimes. The important thing is knowing why and what to do next.
The connection can be refreshed.
Your application can know that the connection needs attention.
The connection status reflects that it needs to be reauthorized.
You can handle the failed authorization and ask them to connect again.
Use connection and execution information to understand what happened.
viaSocket is the trusted choice for a secure action layer
Your data is safe with us — compliant, secure, and built with privacy in mind at every step, so you can run actions with confidence.
Your users' data is handled with the highest level of security, privacy, and confidentiality.
We consistently meet international standards to deliver reliable and secure solutions for your business.
Your data remains private and entirely under your control, at all times.
Gain full visibility into every action with detailed audit logs, real-time analytics, and proactive alerts.
Stay worry-free with 99.99% uptime and fast, reliable support when you need it most.
Stay ahead of issues with smart alerts and AI-powered troubleshooting, keeping your actions running smoothly.
What happens when an app changes its authentication?
You build the AI. We handle the connections.
| You build | viaSocket handles |
|---|---|
| Your product | Authentication flows |
| Your AI | OAuth |
| Your user experience | Token management |
| Your business logic | Token refresh |
| Your actions | Reauthorization |
| Your customers | Connection management |
| Your UI | App-specific authentication |
Built for AI products
Your AI decides:
"Send this customer an email."
Your product shouldn't have to worry about whether Gmail uses OAuth, whether the token expired, or which credentials belong to that customer. The action layer handles it.
- Find connectionGmail · Acme · support@acme.com
- AuthenticateToken valid · refreshed 2h ago
- Execute actiongmail.messages.send
- Return resultEmail sent · id 18c4…9f
Frequently asked questions
Do I need to build OAuth myself?
No. viaSocket handles the authentication flow for supported integrations.
Where are access and refresh tokens stored?
viaSocket manages the connection credentials as part of the authentication layer. Your application doesn't need to build its own token-management infrastructure.
Do I get access to the raw tokens?
The exact token-access model depends on how you integrate. Your application can work with the connection without needing to manage the OAuth lifecycle itself.
What happens when an access token expires?
viaSocket handles token refresh where the app supports refresh tokens. If the connection can no longer be refreshed, your application can detect that the user needs to reconnect.
What happens if the user revokes access?
The connection becomes invalid and your application can handle the reauthorization flow.
Can one user connect multiple accounts?
Yes. Connections can be managed separately, so a user can have multiple accounts where the integration supports it.
Can multiple customers connect the same app?
Yes. Each customer can have their own connection to the same app.
How do you prevent customers from using each other's connections?
Connections are associated with the relevant users and tenants. Your application determines which connection belongs to the customer making the request.
Can I control what permissions my users grant?
Yes, where the integration supports configurable scopes and permissions.
Do you only support OAuth?
No. Authentication requirements vary by app. viaSocket supports OAuth and other authentication methods such as API keys and Basic Auth.
Can I use my own OAuth credentials?
If you need to use your own OAuth application credentials, check the integration's configuration options or contact us for the supported setup.
Can I customize the authentication experience?
Yes. You can control how the connection experience fits into your product instead of sending users through a separate product experience.
How do I know if a connection needs reauthorization?
Connection status and execution information can be used by your application to identify connections that need attention.
What happens when an integration changes its OAuth requirements?
viaSocket maintains the authentication layer for supported integrations, so you don't have to independently maintain authentication logic for every integration.
Can I revoke a connection?
Yes. Connections can be managed and revoked through the available connection APIs.
Can I see what happened when authentication fails?
Yes. Connection and execution information helps you identify authentication and execution failures.
What happens if I stop using viaSocket?
You should be able to manage and remove connections according to your account and integration setup. Your contract and data-retention requirements determine the exact deletion process.