Connect Lofty and Freshdesk
Integrate Lofty with Freshdesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Ticket by Id in Freshdesk when New Appointment Added in Lofty
Create a Ticket in Freshdesk when New Appointment Added in Lofty
Create Forum Category in Freshdesk when New Appointment Added in Lofty
Update Ticket in Freshdesk when New Appointment Added in Lofty
Create a Contact in Freshdesk when New Task Added in Lofty
Popular Lofty + Freshdesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Lofty
When this happens...
New Lead Created
Updated Lead
Lead Pipeline Changed
New Transaction
Updated Transaction
New Task Added
New Appointment Added
Choose an action
Freshdesk
Automatically do this!
Create a Contact
Create a Company
Create Forum Category
Create a Forum
Create a Forum Topic
Add Notes to a Tickets
Find a Contact by Email
Find Ticket by Id
Create a Ticket
Update Ticket
Find Ticket by Id in Freshdesk when New Appointment Added in Lofty
Use this flowCreate a Ticket in Freshdesk when New Appointment Added in Lofty
Use this flowCreate Forum Category in Freshdesk when New Appointment Added in Lofty
Use this flowUpdate Ticket in Freshdesk when New Appointment Added in Lofty
Use this flowCreate a Contact in Freshdesk when New Task Added in Lofty
Use this flowCreate Forum Category in Freshdesk when New Task Added in Lofty
Use this flowUpdate Ticket in Freshdesk when New Task Added in Lofty
Use this flowCreate a Contact in Freshdesk when New Appointment Added in Lofty
Use this flowCreate a Forum Topic in Freshdesk when New Appointment Added in Lofty
Use this flowFind a Contact by Email in Freshdesk when New Appointment Added in Lofty
Use this flowSupported Triggers & Actions
Everything you can automate between Lofty and Freshdesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead Created
Runs when new lead is created in a selected list.
Updated Lead
Runs when a lead is updated in a selected list.
Lead Pipeline Changed
Fix the instant trigger modify code to read updatedLeadstage as an array, extract each leadId, fetch full lead details sequentially, and return pipeline metadata.
New Transaction
Runs when a new transaction is created in a chosen list.
Updated Transaction
Runs when a transaction is updated. Configure the webhook callback URL and target list when creating the webhook.
New Task Added
Enter trigger Description Here
Do thisActions
Action is the task that follows automatically within your Lofty integrations.
Create New Lead
Create a new lead
Add Note to Lead
Add a note to a lead
Update Lead
Update lead details
Search Leads
Find and list leads
Send Email To Agent
Send an email to an agent
Send SMS to Sales Agent
Send a text to a sales agent
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Lofty
Lofty is a cloud-based tool for creating, organizing, and tracking tasks and projects.
Learn moreSimilar apps
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Lofty and Freshdesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Lofty and Freshdesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshdesk. No coding required.
Yes. You can set up a workflow where Lofty triggers actions in Freshdesk, and a separate workflow where Freshdesk triggers actions in Lofty. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Lofty and Freshdesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Lofty and Freshdesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.