Automate customer support with viaSocket
Customer support is the heartbeat of every business — but managing endless emails, tickets, and chat messages can quickly become overwhelming.
That’s where automation with viaSocket comes in.
Vaishali Raghuvanshi
Automate your lead management with viaSocket
Imagine this: A new lead fills out your website form. You’re in a meeting, your inbox is full, and by the time you notice, the lead has already moved on to a competitor. It happens more often than we’d like to admit.
Human intervention: What it means and why it matters
Nowadays, everything is getting automated, but before you assume that humans are no longer needed, think again. Automation and AI can work together to make decisions based on user behavior and preferences.
How to automate project management with viaSocket
Managing projects sounds simple — until you’re juggling multiple tools, updating task lists, following up on deadlines, and reminding teammates every other hour.
Before you know it, half your day is gone doing repetitive work instead of actually getting things done.
Automate your marketing with viaSocket
If you’ve ever wished you had an assistant who could handle all the repetitive marketing tasks — posting on social media, sending follow-up emails, or updating your CRM — then you’re going to love marketing automation.
SMS by viaSocket: Send text alerts for important events
Whether you're nurturing leads, following up on form submissions, or sending urgent reminders, text messages cut through the noise of crowded email inboxes, providing a fast and reliable way to connect with your audience.
Simplify your call workflows with JustCall + viaSocket
Effective communication with customers and leads is crucial to the success of any business. However, conversations can sometimes take unexpected turns—misunderstandings, unclear messages, or misused emojis can create tension.