SMS
You can easily send text messages using the built-in SMS plug in viaSocket.
Add SMS in Action Step
• In your flow editor, go to the Action Step.• Select SMS from the list of built-in plugs.
Choose a Template
• Pick a template from the available options.Map Data
• Map fields into your template, like your customers name and order id• Map recipient’s mobile number(s).
Test and Save
• Test the step and save it.
✅ Note: If the template you need isn’t available, you can request it and it will be approved within 72 hours.
Use Cases
Order Updates: Notify customers about order confirmation, shipping, or delivery status.
Appointment Reminders: Send reminders for appointments, meetings, or events.
Promotional Messages: Share offers, discounts, or campaigns with your audience.
Internal Alerts: Inform team members about important updates.
Customer Support: Send follow-ups or updates to customers.