Getting Started - WhatsApp Cloud API

In this guide, users can set up and authenticate the WhatsApp Business Cloud API.

Prerequisite for the connection

• Developer Application

• Meta Business Manager with the WhatsApp manager access.

Creation of the Meta Application

STEP-01: Create an app in the https://developers.facebook.com/apps/

STEP-02: Fill in the details on the App Details

• App name

• App contact email
  

STEP-03: Under Use cases, Filter by Business messaging, select Connect with customers with WhatsApp

STEP-04: Choose a business and in the overview, click on Go to dashboard

Create a System User and Generate a Permanent Access Token

The temporary access token you created to send the hello_world template message expires quickly and is not suitable for development purposes. So you should create a permanent token for use across the WhatsApp Business Platform.

1. Navigate to Business Settings and click System users in the sidebar.

2. Click the Add+ button in the upper-right corner and follow the prompts to create a new system user.

3. Select the new system user you created, and click Assign Assets.

   • Select your app and toggle Manage app under Full control.

   • Select your WhatsApp account and toggle Manage WhatsApp Business Accounts under Full control.

   • Click the Assign assets button.

4. Click Generate token.

   • Follow the prompts to generate your token.

   • Add the following permissions to the token:

     • business_management

     • whatsapp_business_messaging

     • whatsapp_business_management

   • Copy the token and store it in a secure place to be used in the later steps.