📞 Support & Customer Success

viaSocket's Comprehensive Multi channel Support System:

• 18-hour daily availability via live chat, WhatsApp, and phone

• Direct founder access for escalated issues - unprecedented in the industry

• Certified viaSocket Experts for complex automation consulting

• Same-day response guarantee across all support channels

• Personalized onboarding and workflow optimization sessions

• Extensive knowledge base with video tutorials and best practices

Competitors’ Support Reality:

• Zapier: Premium support only on Team plans ($69+), standard users limited to help center

• Make.com: Priority support for premium customers, free users get basic documentation

• n8n: Community-driven support model, slow response times, limited professional help