Freshservice

IT Management

Jira Software Cloud

Project Management

Integrations Freshservice Jira Software Cloud

Create integrations between Freshservice and Jira Software Cloud

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Create Ticket in Freshservice when New Issue in Jira-software-cloud

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Add Note to Ticket in Freshservice when New Issue in Jira-software-cloud

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Create Requestor in Freshservice when New Issue in Jira-software-cloud

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Create Ticket in Freshservice when New Issue (Via JQL) in Jira-software-cloud

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Add Note to Ticket in Freshservice when New Issue (Via JQL) in Jira-software-cloud

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Create Requestor in Freshservice when New Issue (Via JQL) in Jira-software-cloud

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Create Ticket in Freshservice when Updated Issue in Jira-software-cloud

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Add Note to Ticket in Freshservice when Updated Issue in Jira-software-cloud

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Create Requestor in Freshservice when Updated Issue in Jira-software-cloud

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Create Ticket in Freshservice when Updated Comment in Jira-software-cloud

Actions and Triggers

Triggers

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Triggers when a comment on a issue is updated

New Comment

Triggers when a new comment is added to an issue

Actions

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Find User

finds an existing user

Find Project

Searches for a project by name or key

Find Issue via JQL

Searches for an issue via JQL

Know More About
Viasocket Integrations

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5 Simple Automation Hacks to make your Team free.

Hey, Are you feeling exhausted from repetitive tasks and overwhelmed by your workload?, then this blog is perfect for you.

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How viaSocket is going to help you with your business?

viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

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