viaSocket is an AI-powered workflow automation tool designed to simplify and enhance the way you manage tasks and integrate apps. With the capability to connect over 5000 applications, viaSocket streamlines complex processes and boosts productivity through seamless automation.

Folders

In viaSocket, folders serve as containers for organizing tasks or initiatives within a workspace. This feature allows you to group multiple related tasks under one workspace, streamlining the management of flows and interfaces for more efficient task organization.

User Management  

viaSocket provides robust team collaboration features, enabling seamless communication and coordination among team members within your workflows. These features help streamline processes, improve productivity, and ensure that everyone is aligned and informed.

Trigger Your Workflows

viaSocket offers multiple methods for triggering workflows, including:

• Webhooks: Users can set up webhooks to automatically trigger workflows based on events happening in external systems or applications. For example, a webhook could be set up to trigger a workflow whenever a new lead is added to a CRM system.

• App Integrations: viaSocket seamlessly integrates with popular apps and services, allowing users to trigger workflows based on actions within these applications. For instance, users can set up workflows to send automated emails when new entries are added to a Google Sheets spreadsheet.

• Cron: Users can schedule workflows to run at specific times or intervals using cron expressions. This enables users to automate tasks that need to be performed on a recurring basis, such as generating monthly reports or updating databases.

Built-in Tools

viaSocket provides a range of built-in tools to enhance workflow automation, including:

• Multiple Paths (If Conditions)
  Lets you branch your workflow based on conditions. Essentially, it checks if something is true or false and then routes the flow accordingly.

• Custom Logic (JS Code)
  Allows you to write and run your own JavaScript code to perform custom tasks or calculations within your flow.

• Variable
  Lets you store or transform data for use later in the workflow. Think of it like a container that holds a value you can reference.

• HTTP API Request
  Enables you to send and receive data from external services via API calls, integrating outside information into your flow.

• Human Intervention
  Pauses the automation so a person can manually review, approve, or input data before the flow continues.

• AI Step
  Lets you ask an AI model a question or prompt and then use its response to influence the next steps in the workflow.

• Memory
  Stores data from previous runs or steps, allowing you to recall and use that information later in the flow.

• Delay
  Pauses the workflow for a specified amount of time or until a condition is met, then continues processing.

• Comment
  A simple note or explanation to document and clarify parts of the workflow for anyone reading or editing it.

Embed

Embedding viaSocket into your application provides seamless automation features, enhancing productivity and extending functionality. With integrations across thousands of apps and services, users can automate workflows without leaving your platform. Customize the embedded interface to align with your branding, offering a cohesive and integrated user experience.

Automation Experts

Automation Experts in viaSocket are specialized agencies/freelancers with extensive knowledge of workflow automation. They design, implement, and optimize complex workflows, helping businesses fully leverage viaSocket's capabilities. By collaborating with these professionals, users can streamline processes, enhance productivity, and achieve optimal automation performance with personalized support and tailored solutions to meet their unique needs.

Ask AI

Ask AI in viaSocket uses advanced artificial intelligence to enhance your automation workflows. It provides smart recommendations, automates complex tasks, and optimizes performance, making your workflows more efficient and productive. For example, users can even ask the AI to build complete workflows based on their statements, or generate the code based on the requirement. Ask AI enables users to harness the power of AI to enhance automation workflows and improve decision-making processes.

Invocations

In viaSocket, each action counts as one invocation, while the initial trigger does not. Understanding and managing invocations is essential for optimizing resource use, controlling costs, and ensuring efficient workflow performance within your plan’s limits.

For example, if a lead submits a contact form, and ViaSocket adds the lead's details to your CRM and sends a Slack notification, it consumes two invocations.

Metrics

Metrics in viaSocket provide crucial data on workflow performance, tracking execution time, status, invocation count, error rates, and resource utilization. These insights help optimize efficiency, manage costs, improve reliability, and support scalability. By monitoring these metrics, you can make data-driven decisions to enhance and streamline your automation processes.

Notifications

​viaSocket allows users to select the apps through which they want to receive notifications about their workflows. This ensures that you stay informed about critical events such as failed steps, issues, and alerts, enabling you to take timely action and maintain smooth operations.

Whether you're looking to automate routine tasks, streamline complex operations, or integrate disparate systems, viaSocket provides the tools and flexibility to achieve your goals efficiently and effectively.

By combining AI with powerful integration capabilities, viaSocket empowers businesses to enhance efficiency, reduce manual effort, and focus on what truly matters: growing and innovating.

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A workflow is an automated flow of processes that you wish your apps to perform independently so that you don’t have to switch between different apps and do manual data entry.

📌 For Example, when a customer submits a contact form on your website, their details are automatically added to your CRM for follow-up. They also receive a prompt thank-you email, enhancing your customer engagement process

                            

To create a flow in viaSocket, you have to go through these basic steps:

1. Choose your Trigger

The first step in creating a flow with viaSocket is to choose a trigger. A trigger is an event that sets your automation in motion. It could be anything from receiving an email to a new entry in a spreadsheet or a new follower on social media. 

Triggers in viaSocket are of two types:

1. Instant Triggers

2. Polling Triggers

Let's walk through the steps of creating a flow in viaSocket using an example of integrating Notion and Slack.

Imagine you're a project manager using Notion to organize tasks and track project progress. Your trigger could be "New Database Item Created" in Notion. This trigger will initiate the automation process whenever a new item is added to a database, indicating a new task or project milestone.

Trigger: "New Database Item Created" in Notion.

Once you've chosen your trigger, it's time to set up the action steps that you want viaSocket to perform in response to that trigger. Actions can range from sending an email, creating a task in your project management tool, updating a spreadsheet, or even posting on social media. 

You can choose from a vast library of viaSocket to integrate any application that you want.

You can add multiple action steps to a single flow, allowing for complex automation sequences. Additionally, you can also incorporate conditions to ensure that certain actions are performed only when specified criterias are met.

Continuing with our example, next step would be to define the action step you want viaSocket to perform in response to the trigger. In this scenario, your action step might be "Send Message to Slack Channel." This action will automatically notify your team in a designated Slack channel whenever a new item is created in the Notion database, ensuring everyone stays updated on project developments.

Action Step: "Send Message to Slack Channel."

3. Map data

Mapping data involves defining how information flows from one application to another in your automation. You'll need to specify which data from the trigger event should be used in your action step.

viaSocket uses chips to map data in workflows. Once you integrate an app with viaSocket, it stores the incoming data from those apps in these chips.

Let’s see it in our example, how to map relevant data from Notion to Slack, such as the title of the new database item and any associated details or deadlines. This mapping ensures that the message sent to the Slack channel provides clear information about the new task or milestone, enabling team members to take appropriate action.

Data Mapping: Map item details such as title and deadlines from Notion to Slack.

4. Make Live or Publish

The final step is to publish your workflow by clicking on Make Live. By publishing the flow, you enable it to run automatically whenever the trigger conditions are met, initiating the defined actions without requiring manual intervention. This ensures that your workflow operates seamlessly and efficiently, saving you time and effort in executing repetitive tasks.

Once you've configured your trigger, action step, and data mapping, make your automation live. Activate the automation within viaSocket to start monitoring your Notion database for new item creations. Whenever a new item is created, viaSocket will automatically send a message to the designated Slack channel, keeping your team informed and aligned on project updates.

Make Live: Activate the automation to notify your team in Slack whenever a new item is created in the Notion database.

By automating this process, you can streamline task management workflows, improve communication among team members, and ensure timely completion of projects.

viaSocket offers a user-friendly interface and powerful automation capabilities to help you streamline your workflow and boost productivity. Whether you're automating customer communications, data entry, or task management, viaSocket makes it easy to create customized workflows tailored to your specific needs.

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At viaSocket, we are committed to democratizing access to workflow automation tools. We understand that developers and businesses worldwide, especially those in developing nations, may face unique challenges in adopting premium solutions. That's why we are proud to offer a special discount of up to 80% for individuals hailing from developing nations.

           

Who Qualifies for the Discount?

We recognize several developing nations where this discount applies. Here's the list of countries eligible for the discount:

• https://en.wikipedia.org/wiki/Developing_country

Our Commitment

At viaSocket, we believe in leveling the playing field and empowering developers from all corners of the globe. With our pricing parity initiative, we aim to make our platform accessible to everyone, regardless of their geographic location or economic background.

Join us in revolutionizing workflow automation while embracing diversity and inclusivity.

For any inquiries or assistance regarding the pricing parity discount, feel free to reach out to our support team at support@viasocket.com.

Thank you for choosing Viasocket.

In viaSocket, invocations are counted based on the number of actions performed by your workflows after they are triggered. 

When a workflow is triggered by an event, such as receiving a new email or a new form submission, this initial trigger event does not count as invocation. It simply starts the workflow.

After a workflow is triggered, it performs one or more actions based on your workflow design. Each action performed by the workflow counts as an invocation.

It's essential to monitor your task usage to ensure you're staying within your plan's limits and to optimize your workflows for efficiency to avoid unnecessary task consumption.

Automation for Positive Change 

Features

In-built Tools

Unique Features

FAQs

Q. How are invocations counted in viaSocket?

Invocations in viaSocket refer to the execution of individual actions within automation workflows. Each time an action step is triggered and performed, it counts as one invocation. Triggers, which initiate the workflow, are not counted as invocations.

Q. Can I customize my plan to fit my specific needs?

viaSocket offers flexible pricing options and additional features that can be tailored to your requirements. Reach out to our support team to discuss custom plans or specific feature requests.

Q. How can I track my invocation usage and monitor my plan limits?

viaSocket provides access to dashboard and monitoring tools where users can track invocation usage, view plan limits, and monitor overall account activity. These tools help users stay informed about their plan usage and make informed decisions.

Q. Can I switch between plans or cancel my subscription at any time?

Yes, viaSocket offers flexibility for users to switch between plans or cancel their subscription at any time. Users can easily manage their subscription preferences through the viaSocket dashboard or by contacting support.

Q. Is there a trial period available for viaSocket plans?

Yes, viaSocket provides a 1-month free trial on all plans. This gives you the opportunity to fully explore our platform's features and integrations, allowing you to see firsthand how viaSocket can enhance your workflow automation without any commitment.

Q. How are Invocations Counted in Interface and Table?

Each submission received through the Interface on your flow or table counts as one invocation. Similarly, every API hit on the Table is counted as one invocation.

Q. Is the Plan All-Inclusive?

80% Discount for Developing Countries.

In line with our commitment to inclusivity and global reach, we are proud to offer an 80% discount on all our plans to users from developing countries. This substantial discount is part of our effort to support and encourage the growth of businesses and individuals in these regions. We recognize the challenges faced by customers in developing countries, and we hope that this initiative will help bridge the digital divide, enabling more people to leverage the power of our workflow automation tools.

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At viaSocket, we understand the importance of supporting startups in their journey towards success. We are committed to empowering emerging businesses with the tools they need to thrive in today's competitive landscape. That's why we offer special incentives tailored specifically for startups.

  

6 Months Free Plan for Startups

As part of our dedication to nurturing startup ecosystems, we are pleased to offer a generous 6-month free plan for all qualifying startups. Whether you're just starting out or looking to scale your operations, viaSocket is here to support you every step of the way.

1 Year Free Plan for Incubator and Accelerator-Backed Startups

Recognizing the invaluable support provided by incubators and accelerators, we extend our offering to startups that are backed or supported by these organizations. Eligible startups will receive an extended 1-year free plan on viaSocket, enabling them to focus on innovation without the burden of subscription fees.

How to Avail the Startup Benefits

If you are a startup looking to take advantage of our special offerings, simply follow these steps:

1. Ensure that your startup meets the criteria for the respective free plan (6 months for all startups, 1 year for incubator and accelerator-backed startups).
   
   

2. For accessing this benefit you just need to update the form while creating the account on viaSocket.

Our Commitment to Startup Success

At viaSocket, we believe in the power of startups to drive innovation and change the world. By providing access to essential workflow automation tools, we aim to empower startups to focus on what matters most – building great products and scaling their businesses.

Join us in shaping the future of entrepreneurship and unleashing the potential of startups worldwide.

For any inquiries or assistance regarding our startup policy, feel free to reach out to our support team at support@viasocket.com.

Thank you for choosing viaSocket.

• Email: support@viasocket.com

• Phone: +918889578616

Performance Metrics

viaSocket will monitor and report on the following performance metrics:

• Workflow Execution Time: Average time taken to execute a workflow from trigger to completion.

• API Response Time: Average response time for API requests.

• Error Rate: Percentage of failed workflow executions or API requests.

These metrics will be reviewed monthly to ensure optimal performance.

Service Credits

If viaSocket fails to meet the uptime guarantee, customers may be eligible for service credits. Service credits are calculated based on the monthly subscription fee and the amount of downtime.

Uptime-Based Service Credits

• 99.0% - 99.9% Uptime: 10% service credit

• 95.0% - 98.9% Uptime: 25% service credit

• < 95.0% Uptime: 50% service credit

Claim Process

To claim service credits, customers must submit a request to support@viasocket.com within 30 days of the end of the month in which the SLA breach occurred. The request must include:

• Customer account details

• Dates and times of the service unavailability

• Description of the impact on business operations

Exclusions

This SLA does not cover performance issues or service unavailability caused by:

• Factors outside of viaSocket's reasonable control (e.g., natural disasters, network failures)

• Customer's hardware, software, or third-party services

• Actions or inactions of the customer or any third party

• Scheduled maintenance with prior notification

Monitoring and Reporting

viaSocket will provide customers with access to a dashboard that monitors real-time performance metrics and historical uptime data. Monthly reports will be available upon request.

Termination and Amendments

This SLA remains in effect for the duration of the customer's subscription. viaSocket reserves the right to amend this SLA. Any changes will be communicated at least 30 days in advance through email and our platform.

Contact Information 

For any inquiries or issues regarding this SLA, please contact viaSocket Support:

• Email: support@viasocket.com

• Phone: +918889578616

1. Activate Your Access: Use the promo code BetaTester365 to activate for free access.
2. Test the Platform: Explore the platform’s features, integrations, and tools.
3. Submit Your Feedback: Report bugs or suggestions by emailing us at support@viasocket.com. For security bug reports, we’ll aim to reward your efforts based on what’s possible at this stage of our journey.

We’re excited about the opportunity to work together and believe your feedback will help shape viaSocket into a superior product. We look forward to your participation!

Best regards,   
viaSocket Team

Support Email: support@viasocket.com

Plugin-Related Inquiries

For questions or details about viaSocket plugins, including installation, configuration, and usage, please contact our dedicated plugin support team. We're here to ensure you can seamlessly integrate viaSocket with your favorite apps and tools.

Plugin Support Email: plugs@viasocket.com

FAQs

Check out our Frequently Asked Questions (FAQs) for quick answers to common questions.

viaSocket FAQs

Thank you for choosing viaSocket! We're committed to providing you with the best possible experience. If you have any feedback or suggestions, please let us know. Your input helps us improve and serve you better.