Connect JustCall and Zendesk Support
Integrate JustCall with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when Call Updated in Justcall
Add Tags to Ticket in Zendesk Support when Call Updated in Justcall
Create Or Update Organization in Zendesk Support when Call Updated in Justcall
Create or Update Customer in Zendesk Support when Call Updated in Justcall
Remove Tags From Ticket in Zendesk Support when Call Updated in Justcall
Popular JustCall + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
JustCall
When this happens...
Call Updated
Incoming Call
Call Ended
New Text Sent/Received
Call Completed
Call Answered
SMS Sent
Missed Call
Call Initiated
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when Call Updated in Justcall
Use this flowAdd Tags to Ticket in Zendesk Support when Call Updated in Justcall
Use this flowCreate Or Update Organization in Zendesk Support when Call Updated in Justcall
Use this flowCreate or Update Customer in Zendesk Support when Call Updated in Justcall
Use this flowRemove Tags From Ticket in Zendesk Support when Call Updated in Justcall
Use this flowUpdate Ticket in Zendesk Support when Call Updated in Justcall
Use this flowCreate Ticket in Zendesk Support when Call Updated in Justcall
Use this flowFind Latest Ticket Comment in Zendesk Support when Call Updated in Justcall
Use this flowList Ticket Comments from Zendesk Support when Call Updated in Justcall
Use this flowList Agents from Zendesk Support when Call Updated in Justcall
Use this flowSupported Triggers & Actions
Everything you can automate between JustCall and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Call Completed
Triggers when a call
Call Answered
Triggers when a call answered
Do thisActions
Action is the task that follows automatically within your JustCall integrations.
Create a Contact
Create a new Contact.
Find a Contact
Find a Contact by contact id, phone or email
Check for Text Replies
Check weather you have received a reply from a number.
Update a Contact
Update a contact in JustCall.
Add a Contact to Sales Dialer Campaign
Add a contact to an existing Sales Dialer Campaign.
Delete a Contact From Sales Dialer Campaign
Delete a contact from an existing Sales Dailer Campaign.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your JustCall and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between JustCall and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where JustCall triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in JustCall. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between JustCall and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire JustCall and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
