Triggers
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Triggers when course is completed
Triggers when a new messsage is created.
Triggers when a new conversation is created.
Triggers when an existing conversation is update.
Triggers when a conversation status is changed.
Actions
Add members to a group.
Creates a new Group in your Heartbeat community.
Remove members from a group.
Find the user by their E-mail id.
Creates a new Channel in your Heartbeat community.
Creates a new thread.
Creates a new comment in your community.
Creates a new Event in your Heartbeat community
Remove a user from the Heartbeat community. The user will no longer have access to the community.
Create an invitation link in the Heartbeat community for users to join. Pre-approved links are automatically accepted.
Send a new direct message in your community.
Creates a new contact.
Listing all the resolved contacts.
Get a contact belonging to the account using ID.
Remove an existing contact.
Update a contact belonging to the account using ID.
Get all details regarding a conversation with all messages in the conversation.
List all the conversations with pagination
Create a team in the account.
List all teams available in the current account.
Update an existing team.
Get Details of Agents in an Team.
List all messages of a conversation.
Delete a message and it's attachments from the conversation.
Add labels to a conversation.
Lists all the labels of a conversation.
Add a new Agent to Account.
Get Details of Agents in an Account.
Update an exisiting Agent in Account.
Remove an Agent from Account.
Get the details of a automation rule in the account.
Get details of automation rules in an Account.
Remove a automation rule from account.
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viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.
Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
Learn MoreviaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
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Learn MoreviaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
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