
When this happens...
New Message is Created
New Conversation is Created
Conversation is Updated
Conversation Status is Changed
Contact Created
Contact Updated

Automatically do this!
Create a new Lead
Create an opportunity
Fetch all available fields in a specific module
Create a Contact
Create Ticket
Create a Company
Create a Campaign
Update a lead
Insert or Update Data With Linking Module
Update an Account
Search an User
Create lead
Get Account related module data
Get Lead related contact module data
Get Partner Registration related module data
Create Event Member
Update a Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new messsage is created.
Triggers when a new conversation is created.
Triggers when an existing conversation is update.
Triggers when a conversation status is changed.
Triggers when a new contact is created.
Triggers when an existing contact is updated.
Action is the task that follows automatically within your OneHash Chat integrations.
Creates a new contact.
Listing all the resolved contacts.
Get a contact belonging to the account using ID.
Removes an existing contact.
Update a contact belonging to the account using ID.
Get all details regarding a conversation with all messages in the conversation.

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To start, connect both your OneHash Chat and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in OneHash Chat triggers actions in Sangam CRM (or vice versa).
Absolutely. You can customize how OneHash Chat data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.
The data sync between OneHash Chat and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between OneHash Chat and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.
Learn MoreSangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.
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