Internal Audits

• Infrastructure and deployment pipeline security

• Source code integrity and dependency risk

• Access control, authentication, and logging

• Data handling and user privacy safeguards

• SLA and ticketing performance

Framework Alignment:
Our audit framework is directly mapped to ISO 27001 control objectives. Each audit cycle includes a control-by-control review against these standards.

Frequency:
Internal audits are conducted quarterly, with additional targeted reviews after significant product releases, vendor changes, or incidents.

Remediation Process:
All findings are logged in our internal ticketing system. Issues are categorized by severity:

• Critical issues are remediated within 4 hours, in line with our 99.99% uptime SLA.

• Moderate/Low issues are assigned owners and tracked for closure in our monthly operations meetings.

Continuous Improvement:
Audit results are reviewed by leadership, and corrective actions are documented and verified. We also integrate automated scanning tools (e.g., code scanners, dependency checks) to maintain security posture between audits.