In workflows, human approval is sometimes necessary for making accurate decisions. That's why viaSocket offers the "Human Intervention" feature, allowing you to manually step in at critical points without worrying about time limits, as the workflow is paused. When approval is needed, the workflow waits until you give the go-ahead, after which it continues with the remaining steps. This ensures thoughtful decision-making and improves the effectiveness of your automation.

Why Do We Need Human Intervention in a Workflow?

Let’s understand the necessity with the example: An employee submits an expense report for travel reimbursement through the company’s finance system. If the expense exceeds a certain threshold (e.g., $1,000), it triggers human intervention. At this point, the system pauses and sends a notification to the manager or approver, asking for review and approval.

• If Approved: Once the manager approves the report, the system resumes processing. The payment request is sent to the finance department, and the employee is reimbursed.

• If Denied: If the manager denies the report, the workflow sends a notification back to the employee to revise or provide additional information.

Execution Time Calculation

In the case of human intervention in workflows, it is essential to understand how the execution time limit is calculated. When human intervention occurs, the execution flow pauses and the time counting stops, while logs are generated for the actions executed up to that point. Once approval is received from the human side, the time counting resumes, and the workflow continues until completion. This ensures that the time spent waiting for human action is excluded from the overall execution time.

How to get started with Human Intervention

Step 1 : Once logged into viaSocket, navigate to the workflow editor.

Step 2 : In the workflow editor, search for and select your trigger app. Connect your account, configure the trigger step, and test it to ensure it's working properly.

Step 3 : Next, add an action to your workflow, and select the “Human Intervention” feature from the built in tools.

Step 4 : Choose any one of the interaction services.

Step 5 : Define buttons for seamless interaction, and map each button to the required values for accurate condition checks.

Step 6: Now, define the further actions which are executed only after receiving human approval.

Step 7: Test and publish the workflow.

Importance of Human Intervention in Workflow

1. Decision-Making: It allows for nuanced judgment that automated systems cannot provide.

2. Quality Control: Humans can identify errors and ensure high standards.

3. Flexibility: Human involvement enables real-time adjustments to changing circumstances.

4. Complex Problem Solving: Humans can think critically and creatively to solve intricate issues.

5. Emotional Intelligence: Human interaction brings empathy and understanding to tasks.

In workflows, human approval is sometimes necessary for making accurate decisions. That's why viaSocket offers the "Human Intervention" feature, allowing you to manually step in at critical points without worrying about time limits, as the workflow is paused. When approval is needed, the workflow waits until you give the go-ahead, after which it continues with the remaining steps. This ensures thoughtful decision-making and improves the effectiveness of your automation.

Why Do We Need Human Intervention in a Workflow?

Let’s understand the necessity with the example: An employee submits an expense report for travel reimbursement through the company’s finance system. If the expense exceeds a certain threshold (e.g., $1,000), it triggers human intervention. At this point, the system pauses and sends a notification to the manager or approver, asking for review and approval.

• If Approved: Once the manager approves the report, the system resumes processing. The payment request is sent to the finance department, and the employee is reimbursed.

• If Denied: If the manager denies the report, the workflow sends a notification back to the employee to revise or provide additional information.

Execution Time Calculation

In the case of human intervention in workflows, it is essential to understand how the execution time limit is calculated. When human intervention occurs, the execution flow pauses and the time counting stops, while logs are generated for the actions executed up to that point. Once approval is received from the human side, the time counting resumes, and the workflow continues until completion. This ensures that the time spent waiting for human action is excluded from the overall execution time.

How to get started with Human Intervention

Step 1 : Once logged into viaSocket, navigate to the workflow editor.

Step 2 : In the workflow editor, search for and select your trigger app. Connect your account, configure the trigger step, and test it to ensure it's working properly.

Step 3 : Next, add an action to your workflow, and select the “Human Intervention” feature from the built in tools.

Step 4 : Choose any one of the interaction services.

Step 5 : Define buttons for seamless interaction, and map each button to the required values for accurate condition checks.

Step 6: Now, define the further actions which are executed only after receiving human approval.

Step 7: Test and publish the workflow.

Importance of Human Intervention in Workflow

1. Decision-Making: It allows for nuanced judgment that automated systems cannot provide.

2. Quality Control: Humans can identify errors and ensure high standards.

3. Flexibility: Human involvement enables real-time adjustments to changing circumstances.

4. Complex Problem Solving: Humans can think critically and creatively to solve intricate issues.

5. Emotional Intelligence: Human interaction brings empathy and understanding to tasks.