Add 8x8 to Your Product

Give your customers access to 8x8 from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.

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Integration Infrastructure

Everything You Need to Manage 8x8 Integrations

Add 8x8 to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.

Managed Authentication

Let your customers connect their 8x8 accounts without building and maintaining OAuth flows yourself.

Customer-Specific Connections

Manage separate 8x8 connections for each customer in your product & agents.

Actions, Triggers and Webhooks

Execute supported 8x8 actions and receive events through a consistent integration interface.

Managed Data Mapping

Map data between your product & agents and the formats expected by 8x8.

Monitoring and Debugging

Track executions, inspect errors, and troubleshoot integration issues.

Your Product & Agents, Your Experience

Offer 8x8 integrations under your own branding and within your existing product & agents.

Available Actions and Triggers for 8x8

What You Can Do with 8x8

Explore available actions to let your product & agents interact with 8x8.

  • Send SMSSend an SMS to a phone number; optionally schedule it, set a sender and get delivery reports.
  • Send SMS MessageSend an SMS to a phone number with optional sender, schedule, expiry, encoding, and delivery callback.
  • Send WhatsApp Template MessageSend an approved WhatsApp template message and fill in its variables.
  • Get Message DetailsGet the delivery status and details of a sent SMS or messaging app message.
  • Look Up Phone NumberCheck a phone number's format, type, country and operator with an optional live status check.
  • Send Verification CodeSend a one-time verification code by SMS, voice call, WhatsApp or Viber.
  • Check Verification CodeCheck a code entered by a user or get the status of a verification session.
  • Create or Update ContactCreate a contact or update the matching one, with groups and custom attributes.
  • Get Account BalanceGet the current balance and currency of your 8x8 account.

Respond to Events in 8x8

Use triggers to let your product & agents respond to events from connected 8x8 accounts.

  • New SMS EventTrigger's when any sms event occur.

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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viaSocket

About viaSocket

Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.

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Frequently Asked Questions

FAQs about adding 8x8 to your product & agents

Find answers to common questions about integrating 8x8 into your product & agents, including authentication, supported actions, triggers, and implementation.

How can I integrate 8x8 into my product & agents?

You can use viaSocket to add 8x8 integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.

Do I need to build and maintain the integration infrastructure myself?

No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.

Can my customers connect their own 8x8 accounts?

Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own 8x8 account.

Can I offer 8x8 integration under my own branding?

Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.

Can I connect 8x8 with other apps?

Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with 8x8 and other supported services.

How do I execute actions in 8x8?

Use viaSocket's supported actions and APIs to perform operations in connected 8x8 accounts. Available operations depend on the integration's supported capabilities and the permissions granted.

Can my product & agents respond to events from 8x8?

Yes. You can use supported triggers and webhooks to receive events from 8x8 and respond within your product & agents.

Bring 8x8 Into Your Product & Agents

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding