Add ChatBot to Your Product

Give your customers access to ChatBot from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.

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Integration Infrastructure

Everything You Need to Manage ChatBot Integrations

Add ChatBot to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.

Managed Authentication

Let your customers connect their ChatBot accounts without building and maintaining OAuth flows yourself.

Customer-Specific Connections

Manage separate ChatBot connections for each customer in your product & agents.

Actions, Triggers and Webhooks

Execute supported ChatBot actions and receive events through a consistent integration interface.

Managed Data Mapping

Map data between your product & agents and the formats expected by ChatBot.

Monitoring and Debugging

Track executions, inspect errors, and troubleshoot integration issues.

Your Product & Agents, Your Experience

Offer ChatBot integrations under your own branding and within your existing product & agents.

Available Actions and Triggers for ChatBot

What You Can Do with ChatBot

Explore available actions to let your product & agents interact with ChatBot.

  • Create a StoryCreate new story.
  • Update StoryUpdate existing story.
  • Search StorySearch Story.
  • Delete Story Delete story seach by name.
  • Create segmentCreate segment.
  • Add Users to SegmentsAdds one or more Users to one or more Segments.
  • Create UserCreates a new user.
  • Update SegmentUpdate Segment name.
  • Remove SegmentRemove segment.

Respond to Events in ChatBot

Use triggers to let your product & agents respond to events from connected ChatBot accounts.

  • User CreatedTrigger when a new user created.

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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viaSocket

About viaSocket

Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.

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Frequently Asked Questions

FAQs about adding ChatBot to your product & agents

Find answers to common questions about integrating ChatBot into your product & agents, including authentication, supported actions, triggers, and implementation.

How can I integrate ChatBot into my product & agents?

You can use viaSocket to add ChatBot integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.

Do I need to build and maintain the integration infrastructure myself?

No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.

Can my customers connect their own ChatBot accounts?

Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own ChatBot account.

Can I offer ChatBot integration under my own branding?

Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.

Can I connect ChatBot with other apps?

Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with ChatBot and other supported services.

How do I execute actions in ChatBot?

Use viaSocket's supported actions and APIs to perform operations in connected ChatBot accounts. Available operations depend on the integration's supported capabilities and the permissions granted.

Can my product & agents respond to events from ChatBot?

Yes. You can use supported triggers and webhooks to receive events from ChatBot and respond within your product & agents.

Bring ChatBot Into Your Product & Agents

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding