Add Freshsales Classic to Your Product
Give your customers access to Freshsales Classic from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Freshsales Classic Integrations
Add Freshsales Classic to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Freshsales Classic accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Freshsales Classic connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Freshsales Classic actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Freshsales Classic.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Freshsales Classic integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Freshsales Classic
What You Can Do with Freshsales Classic
Explore available actions to let your product & agents interact with Freshsales Classic.
- Find AccountsSearch accounts by name or a custom field and return matching records from Freshsales Classic.
- Find ContactsFind contacts by email, name, or a custom field.
- Create AccountCreate a new account and set name, phone, website, and additional account fields.
- Create ContactCreate a new contact using an email (required) and optional details such as first and last name, phone, job title, lifecycle stage, tags, and other fields. Fails if a contact with the same email already exists.
- Update AccountUpdate an existing account by its name—modify phone, website, and other account fields. Requires a single matching account name.
- Update ContactFind a contact by email and update its details (name, phone, job title, lifecycle stage, tags, and selected custom fields).
- Create DealCreate a deal linked to an account and optionally a contact (creates the contact if missing). Set the deal stage, expected close date, and additional or custom fields.
- Update DealUpdate a deal's details (amount, stage, probability, expected close date, contacts, and other custom fields) by deal ID or name.
- List ContactsGet contacts from a selected view, optionally sorted.
Respond to Events in Freshsales Classic
Use triggers to let your product & agents respond to events from connected Freshsales Classic accounts.
- When a new contact is createdRuns the workflow automatically when a new contact is added to your Freshsales Classic account.
- When a new account is createdRuns the workflow automatically whenever a new account is created in Freshsales Classic.
- When a new deal is createdRuns the workflow automatically whenever a new deal is created in the account.
- When a new task is createdRuns the workflow automatically whenever a new task is created in Freshsales Classic.
- Deal Stage ChangesRuns when deal stage changes
About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Freshsales Classic to your product & agents
Find answers to common questions about integrating Freshsales Classic into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Freshsales Classic into my product & agents?
You can use viaSocket to add Freshsales Classic integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Freshsales Classic accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Freshsales Classic account.
Can I offer Freshsales Classic integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Freshsales Classic with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Freshsales Classic and other supported services.
How do I execute actions in Freshsales Classic?
Use viaSocket's supported actions and APIs to perform operations in connected Freshsales Classic accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Freshsales Classic?
Yes. You can use supported triggers and webhooks to receive events from Freshsales Classic and respond within your product & agents.
Bring Freshsales Classic Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding