Freshservice

OneHash Chat

Integrations Freshservice OneHash Chat

Create integrations between Freshservice and OneHash Chat

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Create Ticket in Freshservice when New Message is Created in Onehash-chat

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Add Note to Ticket in Freshservice when New Message is Created in Onehash-chat

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Create Requestor in Freshservice when New Message is Created in Onehash-chat

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Create Ticket in Freshservice when New Conversation is Created in Onehash-chat

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Add Note to Ticket in Freshservice when New Conversation is Created in Onehash-chat

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Create Requestor in Freshservice when New Conversation is Created in Onehash-chat

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Create Ticket in Freshservice when Conversation is Updated in Onehash-chat

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Add Note to Ticket in Freshservice when Conversation is Updated in Onehash-chat

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Create Requestor in Freshservice when Conversation is Updated in Onehash-chat

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Create Ticket in Freshservice when Conversation Status is Changed in OneHash Chat

Actions and Triggers

Triggers

New Message is Created

Triggers when a new messsage is created.

New Conversation is Created

Triggers when a new conversation is created.

Conversation is Updated

Triggers when an existing conversation is update.

Conversation Status is Changed

Triggers when a conversation status is changed.

Contact Created

Triggers when a new contact is created.

Contact Updated

Triggers when an existing contact is updated.

Actions

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Create a Contact

Creates a new contact.

Get all Contacts

Listing all the resolved contacts.

Get a Contact

Get a contact belonging to the account using ID.

Know More About
Viasocket Integrations

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

IT Management Customer Support

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About OneHash Chat

OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.

Communication Productivity

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