Slack

Freshservice

IT Management, Customer Support

Slack

Zoho Desk

CRM, Customer Support

Create integrations between Freshservice and Zoho Desk

Enable Integrations or automations with these events of Freshservice and Zoho Desk

Actions and Triggers

Freshservice

Create Ticket

Creates a new support ticket in Freshservice.

Freshservice

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Freshservice

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Zoho Desk

Find a Contact

Find a contact by its email

Zoho Desk

Search Ticket (done)

Search Ticket by ticket number

Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
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Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
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How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
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About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Slack

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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