Add Gorgias to Your Product
Give your customers access to Gorgias from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Gorgias Integrations
Add Gorgias to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Gorgias accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Gorgias connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Gorgias actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Gorgias.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Gorgias integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Gorgias
What You Can Do with Gorgias
Explore available actions to let your product & agents interact with Gorgias.
- Create Gorgias ticketCreate a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
- Create customerAdd a new customer to Gorgias with their contact channel, name, email, language, and time zone.
- Update CustomerUpdate a customer's name, email, language, timezone, or contact channel using their customer ID.
- Delete CustomerRemove a customer from Gorgias using their customer ID.
- Add message to ticketAdd a message to the selected Gorgias ticket so it appears in the ticket conversation.
- Create UserAdd a new user to Gorgias with an email and role, and set optional language, country, and timezone.
- Update UserUpdate a Gorgias user's profile (e.g., name) using their User ID.
- Delete UserRemove a Gorgias user by their User ID after confirming the user exists.
- Create teamCreate a new Gorgias support team and add an optional description.
Respond to Events in Gorgias
Use triggers to let your product & agents respond to events from connected Gorgias accounts.
- New Ticket Triggers when a new support ticket is created.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Gorgias to your product & agents
Find answers to common questions about integrating Gorgias into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Gorgias into my product & agents?
You can use viaSocket to add Gorgias integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Gorgias accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Gorgias account.
Can I offer Gorgias integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Gorgias with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Gorgias and other supported services.
How do I execute actions in Gorgias?
Use viaSocket's supported actions and APIs to perform operations in connected Gorgias accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Gorgias?
Yes. You can use supported triggers and webhooks to receive events from Gorgias and respond within your product & agents.
Bring Gorgias Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding