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helpdeskadvanced

Call Tracking

Slack

Canny

Feedback Management

Create integrations between helpdeskadvanced and Canny

Enable Integrations or automations with these events of helpdeskadvanced and Canny

Triggers

helpdeskadvanced

New Post

Triggers when a new post is created.

helpdeskadvanced

New Comment

Triggers when a new comment is added to a specific post.

helpdeskadvanced

New Vote

Triggers when a new vote is created

helpdeskadvanced

Post Status Change

Triggers when posts status is changed

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Tag Added to Post

Triggers when tag is added to post

Actions

helpdeskadvanced

Comment on a post

creates a new comment

helpdeskadvanced

Create a Post

Creates a new post

helpdeskadvanced

Change Post Status

Changes a post status

helpdeskadvanced

Create or Update User

Finds the id for a user. If the user does not exist, one is created, and its id is returned. If the user does exist, they will be updated with the data supplied.

helpdeskadvanced

Find Post

Finds an existing post

Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
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About helpdeskadvanced

HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.

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About Canny

Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.

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