Add Intercom to Your Product
Give your customers access to Intercom from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Intercom Integrations
Add Intercom to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Intercom accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Intercom connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Intercom actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Intercom.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Intercom integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Intercom
What You Can Do with Intercom
Explore available actions to let your product & agents interact with Intercom.
- List All TagsList All Tags
- Add Tag to ContactAdd a tag to contact
- Get ContactsGet all contacts or a single contact by ID from Intercom.
- Get CompaniesGet all companies, or a single company by ID or name, from Intercom.
- Create UserCreate a new User
- Find LeadRetrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.
- Add or Remove Tag on CompanyAdd a tag to, or remove a tag from, a specified company in Intercom.
- Create ConversationStart an Intercom conversation by sending a message from a selected contact (user, lead, or contact).
- Find ConversationsFind Intercom conversations by a chosen field, operator, and value.
Respond to Events in Intercom
Use triggers to let your product & agents respond to events from connected Intercom accounts.
- Lead Adds Email AddressRuns when Lead Adds Email Address
- Conversation Is ClosedRuns when conversation is closed
- New Company CreatedRuns when new company is created
- Admin Initiates Message to UserRuns when Admin Initiates Message to User
- New Ticket CreatedRuns when new ticket is created
- Contact Unsubscribes From EmailsRuns when Contact Unsubscribes From Emails
- New User CreatedRuns when new user is created
- Tag Added to ConversationRuns when tag is added to conversation
- Tag Added to LeadRuns when Tag Added to Lead
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Intercom to your product & agents
Find answers to common questions about integrating Intercom into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Intercom into my product & agents?
You can use viaSocket to add Intercom integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Intercom accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Intercom account.
Can I offer Intercom integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Intercom with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Intercom and other supported services.
How do I execute actions in Intercom?
Use viaSocket's supported actions and APIs to perform operations in connected Intercom accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Intercom?
Yes. You can use supported triggers and webhooks to receive events from Intercom and respond within your product & agents.
Bring Intercom Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding