Add InvGate Service Management to Your Product
Give your customers access to InvGate Service Management from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage InvGate Service Management Integrations
Add InvGate Service Management to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their InvGate Service Management accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate InvGate Service Management connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported InvGate Service Management actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by InvGate Service Management.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer InvGate Service Management integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for InvGate Service Management
What You Can Do with InvGate Service Management
Explore available actions to let your product & agents interact with InvGate Service Management.
- Create IncidentCreate an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
- Get CategoriesRetrieve service categories used to classify incidents and service requests.
- Get UsersAction to list users
- Get Incident DetailsRetrieve details for a specific incident by ID, with options to include comments and format dates.
- Create UserCreate a new user with profile, contact, manager, and address details.
Respond to Events in InvGate Service Management
Use triggers to let your product & agents respond to events from connected InvGate Service Management accounts.
No triggers are available for InvGate Service Management yet.
About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding InvGate Service Management to your product & agents
Find answers to common questions about integrating InvGate Service Management into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate InvGate Service Management into my product & agents?
You can use viaSocket to add InvGate Service Management integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own InvGate Service Management accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own InvGate Service Management account.
Can I offer InvGate Service Management integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect InvGate Service Management with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with InvGate Service Management and other supported services.
How do I execute actions in InvGate Service Management?
Use viaSocket's supported actions and APIs to perform operations in connected InvGate Service Management accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from InvGate Service Management?
Yes. You can use supported triggers and webhooks to receive events from InvGate Service Management and respond within your product & agents.
Bring InvGate Service Management Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding