Add LiveChat to Your Product
Give your customers access to LiveChat from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage LiveChat Integrations
Add LiveChat to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their LiveChat accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate LiveChat connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported LiveChat actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by LiveChat.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer LiveChat integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for LiveChat
What You Can Do with LiveChat
Explore available actions to let your product & agents interact with LiveChat.
No actions are available for LiveChat yet.
Respond to Events in LiveChat
Use triggers to let your product & agents respond to events from connected LiveChat accounts.
- New ChatTriggers when the chat is started.
- Finished ChatTriggers when the chat is ended.
- Chat ChangedTriggers when the tag list for a chat was changed.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding LiveChat to your product & agents
Find answers to common questions about integrating LiveChat into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate LiveChat into my product & agents?
You can use viaSocket to add LiveChat integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own LiveChat accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own LiveChat account.
Can I offer LiveChat integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect LiveChat with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with LiveChat and other supported services.
How do I execute actions in LiveChat?
Use viaSocket's supported actions and APIs to perform operations in connected LiveChat accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from LiveChat?
Yes. You can use supported triggers and webhooks to receive events from LiveChat and respond within your product & agents.
Bring LiveChat Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding