Add MSG91 to Your Product
Give your customers access to MSG91 from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage MSG91 Integrations
Add MSG91 to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their MSG91 accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate MSG91 connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported MSG91 actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by MSG91.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer MSG91 integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for MSG91
What You Can Do with MSG91
Explore available actions to let your product & agents interact with MSG91.
- Send CampaignSend the selected campaign
- Send Template SMSSend a selected SMS template to one or more phone numbers and optionally fill template variables.
- Send a Mail Send a mail using a template.
- Create or Update Contact in SegmentoCreate or update contact
- Update Contact In SegmentoUpdate a contact in Segmento
- Search a specific contact in SegmentoSearch email, phone or any other field data using filter
- Schedule a Template SMSSchedule a template-based SMS to be sent at a specified date and time to one or more mobile numbers.
- Find Campaign Template DetailsRetrieve a template's name, ID, and message content by providing the template name or template ID.
- List WhatsApp TemplatesImprove input validation, dropdown error handling, pagination behavior, response handling, and output response fields.
Respond to Events in MSG91
Use triggers to let your product & agents respond to events from connected MSG91 accounts.
- When a new inbound or outbound WhatsApp delivery report arrivesRuns the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
- When an SMS is confirmed as deliveredRuns the workflow automatically whenever an SMS sent from your account is confirmed as delivered.
- When a new voice call is made or receivedRuns the workflow automatically whenever a new outbound or inbound voice call is made or received.
- When an RCS message delivery report is receivedRuns the workflow automatically whenever a delivery report is received for a sent or received RCS message.
- When an OTP is sentRuns the workflow automatically whenever an OTP is sent using MSG91's SendOTP service.
- When a new email delivery report is receivedRuns the workflow automatically when a new email delivery report is received.
- When your account receives a push notificationRuns the workflow automatically whenever your account receives a push notification from MSG91.
- New Ticket ArrivesRuns when new ticket arrives
- New Call CompletedRuns when new call completed.
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding MSG91 to your product & agents
Find answers to common questions about integrating MSG91 into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate MSG91 into my product & agents?
You can use viaSocket to add MSG91 integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own MSG91 accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own MSG91 account.
Can I offer MSG91 integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect MSG91 with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with MSG91 and other supported services.
How do I execute actions in MSG91?
Use viaSocket's supported actions and APIs to perform operations in connected MSG91 accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from MSG91?
Yes. You can use supported triggers and webhooks to receive events from MSG91 and respond within your product & agents.
Bring MSG91 Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding