Add Respond.io to Your Product
Give your customers access to Respond.io from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Respond.io Integrations
Add Respond.io to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Respond.io accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Respond.io connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Respond.io actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Respond.io.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Respond.io integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Respond.io
What You Can Do with Respond.io
Explore available actions to let your product & agents interact with Respond.io.
- Assign/Unassign ConversationUpdates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
- List All UsersRetrieves the list of all users
- List All ContactsList all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
- Create a CommentAdds a comment to a conversation
- Add Space TagAdds a space tag
- Add TagsAdd tags for a contact
- Create ContactCreates a new contact.
- Create Custom FieldCreates a custom field
- Update ContactUpdates an existing contact
Respond to Events in Respond.io
Use triggers to let your product & agents respond to events from connected Respond.io accounts.
- New ContactTriggers when new contact created.
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Respond.io to your product & agents
Find answers to common questions about integrating Respond.io into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Respond.io into my product & agents?
You can use viaSocket to add Respond.io integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Respond.io accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Respond.io account.
Can I offer Respond.io integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Respond.io with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Respond.io and other supported services.
How do I execute actions in Respond.io?
Use viaSocket's supported actions and APIs to perform operations in connected Respond.io accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Respond.io?
Yes. You can use supported triggers and webhooks to receive events from Respond.io and respond within your product & agents.
Bring Respond.io Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding