Add Superchat to Your Product
Give your customers access to Superchat from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.
Everything You Need to Manage Superchat Integrations
Add Superchat to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.
Managed Authentication
Let your customers connect their Superchat accounts without building and maintaining OAuth flows yourself.
Customer-Specific Connections
Manage separate Superchat connections for each customer in your product & agents.
Actions, Triggers and Webhooks
Execute supported Superchat actions and receive events through a consistent integration interface.
Managed Data Mapping
Map data between your product & agents and the formats expected by Superchat.
Monitoring and Debugging
Track executions, inspect errors, and troubleshoot integration issues.
Your Product & Agents, Your Experience
Offer Superchat integrations under your own branding and within your existing product & agents.
Available Actions and Triggers for Superchat
What You Can Do with Superchat
Explore available actions to let your product & agents interact with Superchat.
- Create ContactCreates a new contact.
- Create NoteCreates a note in a coversation.
- Add Contact to Contact ListAdds a contact to a contact list.
- Update ContactUpdates an existing contact.
- Update ConversationUpdates an existing conversation.
- List all channelsLists all channels in workspace.
- List all contactsLists all contacts in workspace.
- List all contact listsReturns all contact lists for a workspace.
- List all conversationsReturns all conversations.
Respond to Events in Superchat
Use triggers to let your product & agents respond to events from connected Superchat accounts.
- Contact CreatedTriggers when a new contact is created.
- Contact UpdatedTriggers when a contact is modified.
- New Inbound MessageTriggers when a new message is received.
- New Outbound MessageTriggers when a new message is sent.
- Note CreatedTriggers when a new note is created.
- Message Sending FailedTriggers when sending an outbound message failed.
- Conversation DoneTriggers when conversation Done
- Conversation OpenedTrigger when conversation_opened
- Conversation SnoozedTrigger when conversation_snoozed
About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more
About viaSocket
Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.
Learn moreFAQs about adding Superchat to your product & agents
Find answers to common questions about integrating Superchat into your product & agents, including authentication, supported actions, triggers, and implementation.
How can I integrate Superchat into my product & agents?
You can use viaSocket to add Superchat integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.
Do I need to build and maintain the integration infrastructure myself?
No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.
Can my customers connect their own Superchat accounts?
Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Superchat account.
Can I offer Superchat integration under my own branding?
Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.
Can I connect Superchat with other apps?
Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Superchat and other supported services.
How do I execute actions in Superchat?
Use viaSocket's supported actions and APIs to perform operations in connected Superchat accounts. Available operations depend on the integration's supported capabilities and the permissions granted.
Can my product & agents respond to events from Superchat?
Yes. You can use supported triggers and webhooks to receive events from Superchat and respond within your product & agents.
Bring Superchat Into Your Product & Agents
- Managed auth
- Per-customer connections
- Actions & triggers
- Data mapping
- Monitoring & logs
- Your branding