Triggers
Activates instantly when a new booking is created, triggering immediate workflow initiation.
Activates instantly when a booking is rescheduled, triggering immediate workflow initiation.
Activates instantly when a booking is cancelled, triggering immediate workflow initiation.
Trigger when new ogranization created
Actions
Finds an existing user by query
Finds an existing Agent by query
Finds an existing organization by query
Finds an existing ticket by query.
Find the latest comment on a ticket
Add comment to an existing ticket
Add multiple tags to an existing ticket by ticket ID
Create a new organization
Create a new User
Remove a Tag from existing ticket
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viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.
Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
Learn MoreviaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
Learn MoreYes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
Learn MoreviaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.