Connect Fresh kds and Webengage to Build Intelligent Automations

Choose a Trigger

Fresh kds

When this happens...

Choose an Action

Webengage

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Sends a message to all devices at a location or to selected devices.

Send Arrival Notification

Send Arrival Notification

Sends an arrival notification to all devices at the selected location.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Add User

Add User

Adds a new user to your WebEngage account.

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Frequently Asked Questions

How do I start an integration between Fresh kds and Webengage?

To start, connect both your Fresh kds and Webengage accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Webengage (or vice versa).

Can we customize how data from Fresh kds is recorded in Webengage?

Absolutely. You can customize how Fresh kds data is recorded in Webengage. This includes choosing which data fields go into which fields of Webengage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and Webengage?

The data sync between Fresh kds and Webengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to Webengage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and Webengage?

Yes, you can set conditional logic to control the flow of data between Fresh kds and Webengage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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Webengage

About Webengage

Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.

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