Connect AgentX and Way We Do to Build Intelligent Automations

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AgentX

When this happens...

Choose an Action

Way We Do

Automatically do this!

Ready to use AgentX and Way We Do automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

New Comment

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Checklist Started

Triggers when a checklist instance is started.

Do thisActions

Action is the task that follows automatically within your AgentX integrations.

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

Start Chat And Send Message

Start Chat And Send Message

Start chat and send message

Send Message to Conversation

Send Message to Conversation

Send a message from Agent

List All Agents

List All Agents

Show agents and apply filters

List All Conversations

List All Conversations

Get agent conversations

List All Workforces

List All Workforces

List all workforces

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Frequently Asked Questions

How do I start an integration between AgentX and Way We Do?

To start, connect both your AgentX and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Way We Do (or vice versa).

Can we customize how data from AgentX is recorded in Way We Do?

Absolutely. You can customize how AgentX data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AgentX and Way We Do?

The data sync between AgentX and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AgentX to Way We Do?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AgentX and Way We Do?

Yes, you can set conditional logic to control the flow of data between AgentX and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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Way We Do

About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

Learn More