
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated
Automatically do this!
Start a Job
Complete a Job
Delete a Job
Create a Job Comment
Delete a Job Comment
Update a Job Comment
Lock a Job
Unlock a Job
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Triggers when a Phrase Job has been created, but not yet started.
Triggers when a Phrase Job is marked as in-progress.
Triggers when a Phrase Job has been marked as completed.
Action is the task that follows automatically within your Callbell integrations.
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get contacts by UUID or phone
Fetch teams or a team by UUID
Start or stop a contact's bot
Fetch messaging channels
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To start, connect both your Callbell and Phrase accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in Phrase (or vice versa).
Absolutely. You can customize how Callbell data is recorded in Phrase. This includes choosing which data fields go into which fields of Phrase, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and Phrase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and Phrase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MorePhrase is a comprehensive localization management platform that streamlines the translation and localization process for businesses, enabling them to reach global audiences effectively.
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