
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated

Automatically do this!
Create Note
Create Contact
Create Company
Delete Company
Create Segment
Delete Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Trigger when new company is add in your account.
Triggers when a new contact is created.
Action is the task that follows automatically within your Callbell integrations.
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get contacts by UUID or phone
Fetch teams or a team by UUID
Start or stop a contact's bot
Fetch messaging channels
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To start, connect both your Callbell and Productlane accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in Productlane (or vice versa).
Absolutely. You can customize how Callbell data is recorded in Productlane. This includes choosing which data fields go into which fields of Productlane, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and Productlane typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and Productlane. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreProductlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.
Learn More