Connect CallTrackingMetrics and Changecrab to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
List All Chanelogs
Get Chanelog Posts
Get Changelog Categories
Create Changelog
Create a Changelog Post
Update Changelog Post
Delete Changelog Post
Delete Changelog
Ready to use CallTrackingMetrics and Changecrab automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Do thisActions
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
List All Chanelogs
Retrieve a list of all changelogs for the authenticated user across all teams they are a member of.
Get Chanelog Posts
Show all posts for a changelog
Get Changelog Categories
Retrieve a list of all categories for a specific changelog.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Changecrab accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Changecrab (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Changecrab. This includes choosing which data fields go into which fields of Changecrab, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Changecrab typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Changecrab. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Changecrab
Tool for tracking configuration changes, managing change requests, and approvals.
Learn More
