Connect Chatlayer and Webengage to Build Intelligent Automations

Choose a Trigger

Chatlayer

When this happens...

Choose an Action

Webengage

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Bot

New Bot

Triggered when a new bot is created.

Request a new Trigger for Chatlayer

Do thisActions

Action is the task that follows automatically within your Chatlayer integrations.

Send Message

Send Message

Sends a message to a user through Chatlayer.

Create Channel

Create Channel

Creates a Channel.

Delete Channel

Delete Channel

Delete an existing channel.

Extract NLP Result

Extract NLP Result

Extract results from the Chatlayer NLP models of your bots.

Add User

Add User

Adds a new user to your WebEngage account.

Request a new Action for Chatlayer

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Chatlayer and Webengage?

To start, connect both your Chatlayer and Webengage accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatlayer triggers actions in Webengage (or vice versa).

Can we customize how data from Chatlayer is recorded in Webengage?

Absolutely. You can customize how Chatlayer data is recorded in Webengage. This includes choosing which data fields go into which fields of Webengage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatlayer and Webengage?

The data sync between Chatlayer and Webengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatlayer to Webengage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatlayer and Webengage?

Yes, you can set conditional logic to control the flow of data between Chatlayer and Webengage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatlayer

About Chatlayer

Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.

Learn More
Webengage

About Webengage

Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.

Learn More