
When this happens...
Submission Created Or Updated

Automatically do this!
Track Event
Add User to Heap
Delete Users
Add User Properties
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when submission is created or updated
Action is the task that follows automatically within your Clappia integrations.
Create a new submission in a chosen Clappia app using the provided form data and requester email.
Update an existing submission's form data.
Update a submission's status and optionally add comments.
Send an event to Heap
Create or update a user in Heap
Submit users for deletion

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To start, connect both your Clappia and Heap Analytics accounts to viaSocket. Once connected, you can set up a workflow where an event in Clappia triggers actions in Heap Analytics (or vice versa).
Absolutely. You can customize how Clappia data is recorded in Heap Analytics. This includes choosing which data fields go into which fields of Heap Analytics, setting up custom formats, and filtering out unwanted information.
The data sync between Clappia and Heap Analytics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Clappia and Heap Analytics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Clappia provides a cloud workplace where a suite of custom apps can be created within minutes by any business user.
Learn MoreHeap Analytics collects and analyzes user event data to understand how users interact with a product.
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