
When this happens...

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Create Contact
Create Campaign
Track Event
Send Campaign
Update Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is added in Plunk.
Runs when a contact is updated in Plunk.
Action is the task that follows automatically within your Conversion Chats integrations.
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Adds a new contact to Plunk or updates an existing contact.
Creates a new campaign in Plunk to start outreach and track results.
Record an activity in Plunk so it is saved and visible in your account.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Conversion Chats and Plunk accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in Plunk (or vice versa).
Absolutely. You can customize how Conversion Chats data is recorded in Plunk. This includes choosing which data fields go into which fields of Plunk, setting up custom formats, and filtering out unwanted information.
The data sync between Conversion Chats and Plunk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Conversion Chats and Plunk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn MorePlunk is a platform designed to enhance productivity and streamline workflows through automation and integration of various applications.
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