Connect Crystal Ball and JustCall to Build Intelligent Automations

Choose a Trigger

Crystal Ball

When this happens...

Choose an Action

JustCall

Automatically do this!

Ready to use Crystal Ball and JustCall automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Do thisActions

Action is the task that follows automatically within your Crystal Ball integrations.

List Annotations

List Annotations

List of all available Annotations in the cluster.

Create Annotation in Crystal Ball

Create Annotation in Crystal Ball

Add an annotation in your account for an event.

Delete Annotation

Delete Annotation

Delete an annotation in your account for an event.

Change Annotation

Change Annotation

Change an annotation in your account for an event.

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

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Frequently Asked Questions

How do I start an integration between Crystal Ball and JustCall?

To start, connect both your Crystal Ball and JustCall accounts to viaSocket. Once connected, you can set up a workflow where an event in Crystal Ball triggers actions in JustCall (or vice versa).

Can we customize how data from Crystal Ball is recorded in JustCall?

Absolutely. You can customize how Crystal Ball data is recorded in JustCall. This includes choosing which data fields go into which fields of JustCall, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crystal Ball and JustCall?

The data sync between Crystal Ball and JustCall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crystal Ball to JustCall?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crystal Ball and JustCall?

Yes, you can set conditional logic to control the flow of data between Crystal Ball and JustCall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crystal Ball

About Crystal Ball

Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.

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JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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