Integrations Facebook Messenger Way We Do
Facebook Messenger + Way We Do

Connect Facebook Messenger and Way We Do to Build Intelligent Automations

Choose a Trigger

Facebook Messenger

When this happens...

Choose an Action

Way We Do

Automatically do this!

Ready to use Facebook Messenger and Way We Do automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Sent to Page

New Message Sent to Page

Triggered when a new message is received from a user on Facebook Messenger sent from page.

New Comment

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Checklist Started

Triggers when a checklist instance is started.

Checklist Step Completed

Checklist Step Completed

Triggers when a checklist instance step is completed.

Procedure Accepted

Procedure Accepted

Triggers when a procedure has been accepted.

Supervisor SignOff Invite

Supervisor SignOff Invite

Triggers when a supervisor is invited for signoff.

Do thisActions

Action is the task that follows automatically within your Facebook Messenger integrations.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

Set Ice Breakers

Set Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Set Persistent Menu

Set Persistent Menu

The Persistent Menu allows you to create and send a menu of the main features of your business.

Set Sender Actions

Set Sender Actions

Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

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Frequently Asked Questions

How do I start an integration between Facebook Messenger and Way We Do?

To start, connect both your Facebook Messenger and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Messenger triggers actions in Way We Do (or vice versa).

Can we customize how data from Facebook Messenger is recorded in Way We Do?

Absolutely. You can customize how Facebook Messenger data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Facebook Messenger and Way We Do?

The data sync between Facebook Messenger and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Facebook Messenger to Way We Do?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Facebook Messenger and Way We Do?

Yes, you can set conditional logic to control the flow of data between Facebook Messenger and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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Way We Do

About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

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