Connect Featurebase and OneHash Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added
Choose an Action
Automatically do this!
Create a Contact
Get all Contacts
Get a Contact
Delete a Contact
Update a Contact
Get all Conversations Details
Get Conversation Counts
Create a Team
Get all Teams
Update a Team
List Agents in Team
Get all Messages
Delete a Message
Add Labels
Get all Labels
Add a New Agent
List Agents in Account
Update a Agent in Account
Delete an Agent from Account
Get a Automation Rule Details
List all Automation Rules
Delete a Automation Rule
Ready to use Featurebase and OneHash Chat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post
Triggers when a new post is created on your feedback board.
New Post Appears
Runs when new post appears
New Comment Appears
Runs when new comment appears
Ticket Is Created
Runs when Ticket Is Created
Conversation Arrives
Runs when conversation arrives
New Contact Added
Runs when new contact added
Do thisActions
Action is the task that follows automatically within your Featurebase integrations.
Create Feedback Post
Create a feedback post
Update Feedback Status
Set a feedback post status
Add Voter to Post
Add a voter to a post
List Feedback Posts
View all feedback posts
Get Feedback Statuses
See all feedback statuses
List Admins
View all account admins
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Frequently Asked Questions
To start, connect both your Featurebase and OneHash Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in OneHash Chat (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in OneHash Chat. This includes choosing which data fields go into which fields of OneHash Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and OneHash Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and OneHash Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Featurebase
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreAbout OneHash Chat
OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.
Learn More
