Connect Helpwise and Ecwid to Build Intelligent Automations
Ready to use Helpwise and Ecwid automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when new customer is created.
New Order
Trigger when a new order is created.
Category Updated
Trigger when a category is updated.
Product Updated
Triggers when a product is updated.
Order Updated
Triggers when a order is updated.
Order Deleted
Triggers when an order is deleted.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create New Customer
Create New Customer
Get Store Profile
Get existing store profile details
Create New Order
Creates a new order
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Step by step guides to integrate Helpwise and Ecwid
Frequently Asked Questions
To start, connect both your Helpwise and Ecwid accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Ecwid (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Ecwid. This includes choosing which data fields go into which fields of Ecwid, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Ecwid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Ecwid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Ecwid
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
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