
When this happens...

Automatically do this!
Create Contact
Create Campaign
Track Event
Send Campaign
Update Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is added in Plunk.
Runs when a contact is updated in Plunk.
Action is the task that follows automatically within your Infobip integrations.
Send SMS message.
Create a new person profile with contact info and optional attributes.
Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.
Adds a new contact to Plunk or updates an existing contact.
Creates a new campaign in Plunk to start outreach and track results.
Record an activity in Plunk so it is saved and visible in your account.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Infobip and Plunk accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in Plunk (or vice versa).
Absolutely. You can customize how Infobip data is recorded in Plunk. This includes choosing which data fields go into which fields of Plunk, setting up custom formats, and filtering out unwanted information.
The data sync between Infobip and Plunk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Infobip and Plunk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
Learn MorePlunk is a platform designed to enhance productivity and streamline workflows through automation and integration of various applications.
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