
When this happens...

Automatically do this!
Add User
Enable Integrations or automations with these events of innoChat and Webengage
Send a text message to a chosen InnoChat session and receive the chatbot's reply.
Adds a new user to your WebEngage account.
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your innoChat and Webengage accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Webengage (or vice versa).
Absolutely. You can customize how innoChat data is recorded in Webengage. This includes choosing which data fields go into which fields of Webengage, setting up custom formats, and filtering out unwanted information.
The data sync between innoChat and Webengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between innoChat and Webengage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn MoreWebengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.
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