IntegrationsLelapa AIZendesk Support
Lelapa AI + Zendesk Support

Connect Lelapa AI and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Lelapa AI

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use Lelapa AI and Zendesk Support automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

New  Ticket

New Ticket

Trigger when new ticket is created.

Do thisActions

Action is the task that follows automatically within your Lelapa AI integrations.

Translate

Translate

Translate text from one language to another.

List all the batches

List all the batches

List all the batches that have been created.

Identify proper nouns

Identify proper nouns

Identify proper nouns (specific people, places, things) in a text.

Process Text

Process Text

Process Text and analyze behavior.

Create Knowledge Base

Create Knowledge Base

Create Knowledge Base.

Search Knowledgebase

Search Knowledgebase

Search a Knowledgebase by ID.

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Frequently Asked Questions

How do I start an integration between Lelapa AI and Zendesk Support?

To start, connect both your Lelapa AI and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Lelapa AI triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Lelapa AI is recorded in Zendesk Support?

Absolutely. You can customize how Lelapa AI data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Lelapa AI and Zendesk Support?

The data sync between Lelapa AI and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Lelapa AI to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Lelapa AI and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Lelapa AI and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Lelapa AI

About Lelapa AI

Lelapa is an AI-driven platform that leverages artificial intelligence to provide innovative solutions and tools for various applications. It focuses on enhancing productivity and efficiency through advanced AI technologies.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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