Connect LiveChat and GenPage to Build Intelligent Automations

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LiveChat

When this happens...

Choose an Action

GenPage

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Ready to use LiveChat and GenPage automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create or Update Lead

Create or Update Lead

Create a new lead or update an existing lead in GenPage.

Search Lead

Search Lead

Fetches lead from GenPage based on filters like job_id

Get Lead Status

Get Lead Status

This is used to check the status of a GenPage lead processing job (AI analysis, enrichment, scraping, etc.) using job_id.

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Frequently Asked Questions

How do I start an integration between LiveChat and GenPage?

To start, connect both your LiveChat and GenPage accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in GenPage (or vice versa).

Can we customize how data from LiveChat is recorded in GenPage?

Absolutely. You can customize how LiveChat data is recorded in GenPage. This includes choosing which data fields go into which fields of GenPage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and GenPage?

The data sync between LiveChat and GenPage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to GenPage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and GenPage?

Yes, you can set conditional logic to control the flow of data between LiveChat and GenPage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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GenPage

About GenPage

GenPage is an AI-powered platform designed to streamline the creation and management of web pages, offering intuitive tools for seamless design and deployment.

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