When this happens...
New Run
Complete Step
Step Late
Run started
Run late
Run Completed

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a run is started.
Triggers when a workflow step is completed
Triggers when the workflow step is late.
Triggers when the workflow is started.
Triggers when the workflow is late.
Triggers when the workflow is completed.
Action is the task that follows automatically within your Manifestly Checklists integrations.
Creates a run of a workflow.
List all the details of the workflow.
Add a step to an existing workflow.
Create or update a workflow. If the external_id is specified and found, the workflow is updated. Otherwise, a new workflow is created.
Update a Run.
List All Active Workflows

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Manifestly Checklists and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Manifestly Checklists triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Manifestly Checklists data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Manifestly Checklists and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Manifestly Checklists and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Manifestly Checklists software improves collaboration and accountability in your organization's recurring processes.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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