Connect MyOperator and Shortcut to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

Shortcut

Automatically do this!

Ready to use MyOperator and Shortcut automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

New Category

New Category

Triggers when a new Category is Created.

New Story

New Story

Triggers when a new Story is Created.

New Epic

New Epic

Triggers when a new epic is created.

New Label

New Label

Triggers when a new label is created.

Request a new Trigger for MyOperator

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Create a Story

Create a Story

Creates a new story in Shortcut.

Search Stories

Search Stories

Search for Stories in Shortcut

Create  a  Category

Create a Category

Creates a new Category in Shortcut.

Create a Label

Create a Label

Creates a new Label

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between MyOperator and Shortcut?

To start, connect both your MyOperator and Shortcut accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Shortcut (or vice versa).

Can we customize how data from MyOperator is recorded in Shortcut?

Absolutely. You can customize how MyOperator data is recorded in Shortcut. This includes choosing which data fields go into which fields of Shortcut, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Shortcut?

The data sync between MyOperator and Shortcut typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Shortcut?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Shortcut?

Yes, you can set conditional logic to control the flow of data between MyOperator and Shortcut. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

Learn More
Shortcut

About Shortcut

Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.

Learn More