
When this happens...
Incoming/Outgoing Call Completed
Call Recording Completed
Call Summary Completed
Call Transcript Completed
Outgoing Message Delivered

Automatically do this!
Add a New User
Complete a Checklist Step
Add a Checklist Comment
Start Checklist Instance
Find a Checklist by Title
Find a Checklist Instance by ID
Find a Checklist Instance by Title
Find a Checklist Step by ID
Find a Procedure by Title
Find a Procedure or Checklist by ID
Find a User
Find a Checklist Step by Title
Add Collaborators
List Checklist Instance Comments
List Checklist Instances
List Collaborator Invites
Get Company
List All Company Roles
List Completed Checklist Steps
List Procedure Acceptance
List All Procedures
List All Security Roles
List All Time Zones
List All Users
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an incoming/outgoing call is completed.
Triggers when a call recording has finished.
Triggered when a call summary is completed for the selected phone number(s).
Triggered when a call transcript is finished and available for the selected phone number(s).
Triggered when a message sent from a selected phone number is successfully delivered to the recipient.
Triggers when a new comment is added to a checklist.
Action is the task that follows automatically within your Quo integrations.
Retrieve audio recordings for a specific call using its Call ID.
Fetches detailed information for a specific call using its Call ID.
Retrieve a brief summary and status of a call using its Call ID.
Retrieve the transcript (text and timestamps) for a specified call using its Call ID.
Retrieve the voicemail recording and details for a specific call using its Call ID.
Send a text message from a Quo phone number to one or more recipients. Optionally mark the conversation as Done.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Quo and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in Quo triggers actions in Way We Do (or vice versa).
Absolutely. You can customize how Quo data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.
The data sync between Quo and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Quo and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn MoreWay We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
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