Integrations ReadMe Zendesk Support
ReadMe + Zendesk Support

Connect ReadMe and Zendesk Support to Build Intelligent Automations

Choose a Trigger

ReadMe

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use ReadMe and Zendesk Support automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Updated branches

Updated branches

Retrieve branches updated in the last N minutes.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your ReadMe integrations.

Show documentation branches

Show documentation branches

Show all documentation branches and their base, privacy, release stage, and last updated time.

Create documentation category

Create documentation category

Create a new documentation category in the selected branch and section.

Update category

Update category

Update a category's title, sidebar position, or section in the selected ReadMe branch.

Create custom page

Create custom page

Create a documentation page in a selected project version by setting the title, URL slug, content, appearance, SEO metadata, and visibility.

List custom pages

List custom pages

List all custom pages in the selected project branch.

Upload image

Upload image

Add an image to your ReadMe documentation.

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Frequently Asked Questions

How do I start an integration between ReadMe and Zendesk Support?

To start, connect both your ReadMe and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in ReadMe triggers actions in Zendesk Support (or vice versa).

Can we customize how data from ReadMe is recorded in Zendesk Support?

Absolutely. You can customize how ReadMe data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ReadMe and Zendesk Support?

The data sync between ReadMe and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ReadMe to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ReadMe and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between ReadMe and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ReadMe

About ReadMe

ReadMe is a comprehensive platform designed to help businesses create, manage, and share API documentation effortlessly. It offers tools for interactive documentation, user guides, and developer portals, enhancing the developer experience and streamlining communication.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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